The Little Guy's Team OF PROFESSIONALS

Chris Ortiz founded The Little Guy's Heating & Air Conditioning with the vision of providing top-quality HVAC services with a personal touch. With over 20 years of experience in the industry, Chris is dedicated to ensuring every customer receives exceptional service and customized solutions. His expertise in HVAC systems, ranging from residential units to complex commercial installations, has made The Little Guy's a trusted name in the community. Chris values integrity, hard work, and customer satisfaction, and he instills these principles in every aspect of the business. He is also committed to continuous learning and innovation, regularly updating his knowledge to keep up with the latest advancements in HVAC technology. Outside of work, Chris enjoys giving back to the community through various local charities and initiatives.

As the office manager at The Little Guy's Heating & Air Conditioning, Melissa Ortiz plays a crucial role in keeping the business running smoothly. With a strong background in business administration and customer service, Melissa ensures that every customer interaction is positive and efficient. She manages scheduling, handles customer inquiries, coordinates between the technicians and clients, and oversees daily operations with a friendly and professional demeanor. Melissa's organizational skills, attention to detail, and dedication to customer care make her an invaluable part of the team. Her ability to streamline processes and enhance customer satisfaction contributes significantly to the company's success. Melissa is also passionate about creating a positive work environment and fostering a sense of teamwork among the staff, ensuring that both employees and customers feel valued and supported.

Bacilio Carriel is a fresh graduate from DeHart Technical School who brings enthusiasm and a quick learning aptitude to our team. While he is still mastering the HVAC trade, his eagerness and ability to rapidly acquire new skills set him apart. Outside of work, Bacilio enjoys spending time with his family and girlfriend. His

passion and dedication make him a valuable asset to our team.